G-Money Financial Services Limited (also referred to as “G-Money” or “GFMS”) is committed to ensuring your privacy and the security of any personal data inputs made whilst visiting or using our website. In so doing, we affirm our commitment to ensuring compliance with the provisions of the Data Protection Act 2012 (843) of Ghana. By using our website, you agree to comply with the Terms of Use and with this Privacy Statement.
To help us situate you properly while using our website or enable us to provide support when requested, GMFS may take some identifying information such as name, address, email address, IP address, and where necessary, wallet number. Such information shall only be collected with your consent, and shall normally be collected via forms filled on our website (or mobile app), KYC / CDD compliance processes, support emails, transactional records on our platform(s), and third-party verification services (credit reference bureaus, network service providers) etc.
The information you share with us shall be used to manage and improve our services to ensure you have the best experience in your interactions with us. Our services are not intended for individuals under the age of 18, and we shall not knowingly collect data from minors without appropriate consent.
We process your data based on your consent, performance of a contract, compliance with legal and regulatory obligations, and our legitimate business interests towards fraud prevention and overall service improvement.
We may share your data with affiliate entities, third party IT service providers, to help us provide specific services you request, regulatory authorities, law enforcement agencies or Courts upon valid legal requests. GMFS shall not pass on or sell your data to any third-parties without your prior consent.
We employ industry-standard security measures to protect your data through encryption of sensitive data, secure servers, and access controls, as well as regular vulnerability assessments. While we will do our utmost best to ensure the security and protection of your information, we encourage you to ensure your own safety and security by keeping your passwords and login information confidential.
We may update this Statement from time to time with new effective dates. Continued use of our services after changes means you accept the revised policy.
You have the right to access your data, request correction or deletion of your data, object to processing or request restriction, withdraw your consent at any time and lodge a complaint with the Data Protection Commission based on Ghana’s Data Protection Laws. Note that we shall retain your personal data as long as necessary to fulfil the purposes described in this Statement or for six (6) years as required by Law.